The ExcluSec Group


ExcluSec will:

Happily show or publish the results of our performance
Deliver services as efficiently and effectively as possible
Respond to your enquiries sensibly and effectively
Provide a dedicated Client Relationship Manager
Deliver exceptional customer service at all times
Listen to your needs and match those to the services we provide or manage
Be polite, professional and courteous at all times
 Treat every customer and contact, internally and externally, equally and fairly.

We ask in return that our clients will:

Treat us with respect and be courteous
Allow us to investigate any shortfall and work with us on a resolution
 Support us in our belief that we are all entitled to good service regardless of creed, race, orientation, disability or any other factor

If you’d like to discuss our Customer Service Charter further, please contact our dedicated Client Relationship Manager on 0333 344 3990 or email