Founded in 2010, The ExcluSec Group Ltd is run and managed by directors James and Michelle Bancroft. The company is a privately owned, professional, reliable and accredited soft services provider which provides a range of tailored services to commercial organisations, charities, the public sector and private individuals, primarily in the North West of the UK. We aim to create a long-term loyal partnership with all of our clients.
The ExcluSec Group is ‘not just another service provider’. Our vision is to raise the bar within soft facilities services, by being honest, reliable, dependable and innovative in everything that we do. We pride ourselves in delivering the highest levels of customer service and satisfaction and this ethos is cascaded to employees throughout all levels.
To achieve this we only recruit the best people, and support them in developing their skills to enable them to fulfil their careers aspirations. Our staff retention is very high, and this means our clients benefit from stronger relationships and improved service delivery.
ExcluSec is ranked 90th in the North West’s 100 Best Companies to work for 2021 and is a Best Companies 1 Star Accreditation which signifies ‘very good’ levels of workplace engagement.
Our client retention rate is 98% and, accompanied with high levels of client and employee satisfaction, is resulting in rapid growth.