Key Holding & Alarm Response

Stop worrying about the 3am call. We’ve got it covered.

Your premises are protected. Your team stays safe. You sleep through the night.

ExcluSec provides a professional key holding and alarm response service designed to remove stress, reduce risk, and make sure the right person — not just any person — responds when something goes wrong.

Whether you're away on business, off duty, or just off the clock, our licensed Response Officers are ready to act on your behalf, 24 hours a day, 365 days a year.

Key Holding & Alarm Response

What’s Included

  • Secure key holding in line with BS 7984-1:2016
  • Alarm response and site attendance by a trained Response Officer
  • Full internal and external patrol following any activation
  • Next-working-day call-out and incident reports
  • Optional escort service for your nominated keyholder (additional cost)
  • Ongoing client contact to review service levels and update records
Key Holding & Alarm Response

Why Clients Choose Us

  • No more night-time callouts for staff — your team stays safe, rested, and productive
  • Minimised risk — no one walks into a dark, empty building alone
  • Peace of mind — professional cover means you’re always protected, even when you're not around
  • Insurance benefit — many insurers offer reduced premiums for sites with professional keyholding in place
Key Holding & Alarm Response

Reliable, Trackable Response

  • All patrol vehicles use live satellite tracking
  • We provide proof of attendance and full incident reports
  • If needed, our officers can remain on-site until your premises are fully secured

Keys are stored securely, off-site, and unmarked — in full compliance with BS 7984. We take that responsibility seriously.

Let’s Keep It Simple — and Secure

Let’s build a key holding and response plan that works for your business — no pressure, no jargon, just straight-up peace of mind. Call 0333 344 3990 or click here to contact us.

Get in Touch