Spinning Gate Shopping Centre Wins 3rd Green Apple Award

During Recycle Week, Spinning Gate Shopping Centre in Leigh have announced they have won their 3rd Green Apple Award for Environmental Best Practise

Spinning Gate Shopping Centre in conjunction with their waste management partner, B&M Waste Services Limited, celebrated previous success in 2017 & 2018 when they achieved a Green Apple award for Environmental Best Practise for their waste management achievements.  They are delighted to receive their 3rd award for their achievements in 2019, ensuring 100% of the waste produced from site was diverted from landfill.

The award nomination for the 2019 Green Apple Environment Award submission provided details of all the environmental successes achieved during the year.

These successes included reducing the total volume of waste produced from site by 11% from previous year (80,420kg volume of waste produced in 2019, compared to 91,100kg of waste produced in the previous year, a reduction of 10,680kg), the centre also reduced the volume of waste produced from site by 25% in the past 3 years!

100% of the waste processed from site was diverted from landfill for the 3rd year running.  The centre reduced its energy consumption by 10.3%, saving 13,760kWh from the previous year.  During the year, the centre implemented numerous environmental initiatives to help contribute to its 3rd Award: which included continuing with digital communications with its retail stores, appointing a recycling charity who collect used IT and electrical equipment from site.  The centre continued to promote its used postage stamp recycling scheme, inviting shoppers to drop off their used postage stamps, the centre then sends onto Kicks Count charity for recycling.  In addition, Spinning Gate now recycles wooden pallets, used store fittings, pens, batteries, printer cartridges, plastic hangers, light fittings and source local charities to donate unwanted items to minimise the volume of waste produced from the centre.

Karen Cox, Centre Manager of Spinning Gate Centre, said:

“We are absolutely delighted to receive our 3rd Green Apple Award for Environmental Best Practise.  The centre team work incredibly hard and are fully committed, separating waste at source into the different waste streams, ensuring there is no cross contamination.  The centre team understand the importance of environmental sustainability and are totally committed to increasing recycling opportunities across site.”

David Carter, Senior Customer Relations Manager at B&M Waste Services said:

We are incredibly proud to have jointly received our 3rd Green Apple Award with our customer Spinning Gate Shopping Centre. The centre team have fully embraced waste minimisation, recycling and zero waste to landfill across the site and are always looking at innovative ways to further improve their sustainable waste strategy. HUGE well done once again to the Spinning Gate team.”

Michelle Bancroft, Group Quality & Compliance Director of The ExcluSec Group who employ the centre Security & Cleaning team on site commented:

“We are extremely proud of our colleagues who have worked incredibly hard in assisting Spinning Gate in achieving the Green Apple Award.  Their positive efforts, dedication and hard work has no doubt played an instrumental part in this achievement.

Thank you to our client Spinning Gate for giving us the opportunity to be involved in such a project and a big well done to all those involved.”

Spinning Gate Shopping Centre will attend an award ceremony in November at the Houses of Parliament, London to collect their 3rd prestigious award.

To celebrate their 3rd Green Apple Award, Spinning Gate are creating a number of apple themed events & activities during October – the National Apple month .  Further information is available at www.spinninggate.co.uk

COVID-19 Preparing for the Return

COVID-19 Preparing for the Return

As thoughts move to the return to the workplace for many, at The ExcluSec Group we are preparing to support our customer’s activities. There will be many changes to the way that we work, designed to help everyone keep safe, and almost as importantly, to ensure that they feel safe.

Here are some changes that you may want to consider.

Enhanced Cleaning Regime

COVID-19 is a novel coronavirus, which is highly contagious and is transmitted when infected people cough or sneeze.

The virus particles can be transferred between people in the air, but are also known to survive on surfaces for up to 72 hours, where they can be transferred onto numerous people’s hands. Hand and surface disinfection is therefore an important part of restart planning.

With many buildings having been closed since mid-March we recommend a risk assessment of building use in the lockdown period is carried out, to guide pre-restart cleaning in preparation for re-occupancy. Where there any concerns, we recommend that a deep clean is carried out using an appropriate disinfectant, certainly to high touch point and high traffic areas.

On re-occupancy, we recommend an enhanced cleaning regime with regular daily office cleaning, specifically focusing on high touch point areas such as hand rails, door handles, lift buttons, light switches, shared IT equipment and washrooms. 

We suggest also that Hand Sanitiser stations are placed at key locations, including entrances and exits, and that these are regularly refilled as demand is likely to be high.

Lock and Unlock Services

Most businesses do not operate on a 24 hour basis, so someone needs to open the building first thing in the morning and lock it back up at the end of the working day.

ExcluSec Security are able to provide this service, to reduce the need for an employee to have contact with keys, locks and doors, as well as ensuring that your business is always safe.

Temperature Screening

Organisations with a large number of visitors or employees may need to utilise temperature monitoring technology to maintain the wellbeing of employees, visitors and customers.

We are using no touch thermometers and thermal imaging technology to help with the detection of potential COVID-19 cases, via point of entry temperature detection for all individuals. This helps to detect potential risks, so they can be dealt with before the individual enters the building and potentially spreads an illness.

Scanning everyone’s temperature helps to provide peace of mind to the workforce that enhanced safeguards are being employed to reduce the risk of virus transmission.

It also help to reduce the possibility of the building having to be closed, with accompanying business downtime and loss of revenue.

As government advice and guidance increase, we will be looking to increase the support that we can provide.

Please call us today on 0333 344 3990 if we can help you.

ExcluSec supports its Local Community

We are delighted to announce the launch of an offer to support our local business community during these difficult times.

FREE Key Holding Offer

More and more organisations are following the government’s coronavirus advice and encouraging as many of their employees as possible to work from home. Some businesses have already closed their buildings for the foreseeable future and others will be doing so shortly. This poses security concerns with respect to the company’s assets.

To help our local community in Bolton, The ExcluSec Group are offering a FREE key holding service for any of their commercial neighbours. The keys will be held securely, in accordance with industry standards, until normal working patterns return. There will be a small charge should response officers be called out to respond to a building alarm.

James Bancroft, Group Managing Director, The ExcluSec Group explained: “We want to help our local community during these unprecedented, worrying times. Providing business owners and managers with peace of mind that their premises are being looked after seems a way that we can use our processes and resources to support them.”

To take advantage of this offer, please click here.

Brownlow Fold School Becomes Heart Safe

Hand on Heart Charity have been working with Bolton based company The ExcluSec Group to help create a heart safe school by funding a defibrillator and training package ensuring that the school are rescue ready should anyone suffer from a cardiac arrest whilst on school grounds.

Emma Short Training Development Coordinator from Hand on Heart present at the presentation commented “I am delighted that we can support this school and offer lifesaving skills to pupils making them our futures life savers, with statistics showing us that 12 young people will lose their lives every week from having a cardiac arrest, making schools heart safe environment is so important. We are delighted that the team at ExcluSec want to support Brownlow Fold Primary school and that ExcluSec have really embraced our 3 key charitable objectives – to raise awareness of Cardiac Arrest in the Young, placing defibrillators into schools and to provide basic life support skills to young people”.

Deputy Headteacher Mr G Johns at the school commented “We at Brownlow Fold Primary School are thrilled to have received a defibrillator and training from ExcluSec. We wish to thank them for their generosity and the pupils, especially Year 4, have promised to represent the school well by becoming first aid awareness representatives.”

ExcluSec Group Quality & Compliance Director, Michelle Bancroft added “It was an absolute pleasure to meet all the children and staff at Brownlow Fold Primary School and present them with this life saving piece of equipment. It was also great to see the First Aid Training being delivered to staff and Year 4 pupils. A truly priceless moment for us, knowing that this can help save a life. Investment in charity is very important to us, especially knowing the positive impact that it can have within our community.”

UKCMA Membership for ExcluSec

The UK Crowd Management Association (UKCMA) has officially recognised fast-growing North West company ExcluSec and has welcomed it to join a prestigious list of members.

The ExcluSec Group – which offers security, facilities and training services – has its head office in Bolton and sister bases in Manchester and Warrington.

Membership under the UKCMA cements ExcluSec’s meteoric rise in this vital industry sector.

The core aim of both the company and the UKCMA is to maintain and increase the standard of protection, security and care provided to crowds at all events throughout the UK. The company is also committed to raising the standard of security offered to visitors and staff at sensitive or complex locations.

Michelle Bancroft, Quality & Compliance Director at The ExclusSec Group, explained: “There is increased pressure on event organisers, venues and companies to offer extremely high levels of crowd management. Contemporary risks ensure that there is no room for complacency.

“This places a greater demand on companies like ExclusSec to stay ‘one step ahead’. Every individual member of our event security and crowd management teams has to be trained and ready to face any situation. Our performance must always be 100% professional.

“This made it a logical step for us to apply to become members of the UKCMA. Not least as it gives us a stronger voice in the events industry.”

Michelle added: “Part of taking our role and responsibilities seriously is to be at the forefront of developments in our sector.

“ExcluSec wants crowd management to continuously improve to tackle modern risks and challenges. We are committed to that internally, but membership under the UKCMA puts us in a position to influence these priorities on a national platform too.”

The UKCMA is the trade association representing the most advanced and professional companies in the crowd management industry. It is the voice of tens of thousands of security professionals who work in the UK’s massive events sector. The UKCMA also champions stringent training and disseminates best practice.

Michelle concluded: “Membership of the UKCMA follows on from a very exciting period in the Group’s history. We have been nominated for a whole raft of awards, including the prestigious Festival Supplier Awards.

“Our main impetus is the knowledge that groups of people in our care are kept safe, and have a positive experience when they visit events and sites. However, recognition on a national scale is certainly a great way to end a highly formative year for ExcluSec!”

ExcluSec shortlisted for Festival Supplier Awards 2020

Festival Supplier Awards 2020

The ExcluSec Group has today announced that they are finalists in the prestigious Festival Supplier Awards 2020. The company is shortlisted in the Best Crowd Management / Security category, for its work on Bolton Food & Drink Festival 2019

The Festival Supplier Awards are now in their sixth year and were developed to recognise, reward and promote best practise in the outdoor event and festival sector.

Michelle Tayton, event director of the Festival Supplier Awards comments: “The quality of our shortlisted suppliers is outstanding, a welcome reminder of the excellence and professionalism that exists within the outdoor event and festival industry. We’re delighted that The ExcluSec Group has been recognised for its pursuit of excellence, given the tough competition in its field.”

With a focus on delivery, customer service and sustainable initiatives, the awards are judged by an esteemed panel of high profile industry experts. These include: Ben Robinson, From the Fields; Jon Hogan, Coventry City Council; Emma Reynolds Taylor, Library Productions; Suzy Griffiths, IMG; Alasdair Fowle, Co-op; Beckie Parsons, Judgeday; Harry Guthrie, HGEP; Ben Hardy, Richmond Event Management; Emily Muirhead, Vision Nine; Denis Dooley, New Forest Show; Frankie Tee, Enteetainment; Neil Levene, Brand Events; Becky Gundry, Festival Republic; Chris Johnson, Powerful thinking; Jon Drape, Engine No 4; Susan Lees, Culture Liverpool and Craig Greaves, CSG Events.

The award ceremony and gala dinner is eagerly anticipated and will be held at the Hurlingham Club on Thursday 30th January 2020.  

North West security firm aiming for national award hat-trick

Fast expanding security, facilities and training services provider, The ExcluSec Group, is hoping to scoop a trio of awards in next month’s prestigious ‘Security and Fire Excellence Awards 2019’.

The organisation – which has offices in Bolton, Manchester and Warrington – has been nominated for top spot in the awards for: ACS Champion of the Year; Event Security Team of the Year; and Security Guarding Company of the Year (Under £25m Turnover).

Michelle Bancroft – Group Quality & Compliance Director at The ExcluSec Group – said:

“We are delighted to be shortlisted for these awards, as they recognise the high standards our team works towards year round, and across all our security contracts.

“Ultimately though, the recognition we most value is the sense of a ‘job well done’ for all our security, facilities and training projects, resulting in positive client feedback. Client loyalty, and trust in our event security services for major national projects, are undoubtedly our greatest accolade.

“Not many companies can report company growth of 22,000% across eight years, and a client retention rate of 98%. Those are the important measures we use to keep our services on track.”

Michelle concluded: “The company is also a proud member of the Security Industry Authority (SIA) approved contractor scheme, which inspects and regulates companies with the Private Security Industry Act 2001. It is maintaining these high quality standards every day – an coupled with the fierce commitment of our staff – this is the bedrock of The ExcluSec Group success to date.“

The ExcluSec Group will find out if it has ‘secured’ the awards at a ceremony at the London Hilton on Wednesday 20 November 2019, which annually attracts around 1,000 industry representatives.

The hat trick of award nominations are particularly exciting for a privately owned security company which is relatively new in this sector. The ExcluSec Group was founded in 2010, by directors James Bancroft and Michelle Khan.

Since then, The ExcluSec Group has become known from providing highly professional and reliable soft services – accredited by industry bodies – for private individuals, charities and business organisations throughout the UK. Its security, facilities and training arms are all run from a control room that is operated around the clock, every day of the year.

This SIA Approved Contractor, who is also NSI Guarding Gold and Investors in People Gold accredited – is currently recruiting more staff, to keep pace with growing demand for its services.

ExcluSec Wins Two Awards at the Bolton Business Awards

Security specialists, The ExcluSec Group, are celebrating today, after scooping two major prizes at the Bolton Business Awards 2019. The company took home the Innovation Award and, for the second year running, the Employer of the Year Award, recognising their unique approach to business and the investment they have made in their staff.

The annual Bolton Business Awards are designed to showcase the very best companies in the North West, allowing local firms to come together, network and celebrate the great achievements of Bolton-based businesses. The ExcluSec Group has a track record for winning big at the event, and their performance at the 2019 ceremony stands testament to the fact that the company likes to do things differently.

Speaking after the awards ceremony, The ExcluSec Group managing director, James Bancroft, said: “We are immensely proud of our achievements tonight and of our fantastic team who have made this possible. We believe that our people are our greatest asset, which is why we invest so heavily in staff welfare and well-being. We invest heavily in ongoing training, which gives people new skills and helps open the doors to career progression.

“Being named Employer of the Year for a second consecutive year is fantastic, and it goes to show that the way we treat our employees makes all the difference. The award for Innovation is also great news for the company. We’re constantly looking for new and creative ways to improve the services we provide, including looking to new technologies. This award proves that our efforts are paying off.”

The ExcluSec Group faced tough competition for both awards, fending off other companies with strong winning potential. The Employer of the Year Award and the Innovation Award are among the most highly-coveted at this prestigious event, with nominees keen to prove they look after their staff and are breaking new ground when it comes to improving their goods or services.

The ExcluSec Group is based in Bolton and provides soft services to businesses both in the town and the wider North West. In addition to their manned guarding service, they also provide event security, mobile patrols, vacant property security and security dog handlers. The company has SIA Approved Contractor Status and is positioned within the top 2% of SIA companies within the United Kingdom.

Helping Your Business Make Better First Impressions With Cleaning Inspections

Out of all the different pieces of advice that you may have heard, one of the most valuable ones to remember is “first impressions last.” It may be a common concept that has been around for decades, but the importance of making a good first impression is an essential business practice. In fact, it has been what won over clients for millions of companies and professionals.

From freebies to impactful client presentations, there is an assortment of ways for a business to make a good first impression on clients and partners. However, nothing makes a better impression than a spotless facility. Every business only has seven seconds on average to make a good impression on clients before they develop an opinion. While it may seem intimidating to think about at first, there’s no need to worry because a clean facility or office can make the necessary introductions for you.

When the topic of cleaning comes to mind, most people think about the task as menial and one that can be handled by themselves. The truth, however, is that the services of a professional cleaning company are more of an investment than an expense. With a regular cleaning inspection in place, it will be much easier to streamline the process of performing the necessary cleaning tasks to keep your office or facility spotless.

Why you should have regular cleaning inspections

Let’s look at a few reasons why you should be scheduling regular cleaning inspections at your facility or office:

1. Regular cleaning inspections can help set expectations

When you have regular cleaning inspections, it will be easier to align expectations with your cleaning crew. Regular cleaning inspections will lay out the necessary groundwork for cleaning staff members to take care of, making for an effective and thorough cleaning process. Additionally, regular cleaning inspections allow you to explain what you need your cleaning staff to do and how often they should do their it.

2. Regular cleaning inspections make it easier to communicate for improvement

By conducting cleaning inspections on a regular basis, it will be much easier to help a contract cleaner find out how, when, and where they should improve cleaning processes. Most contract cleaning firms place a priority on communication, so it will be in your best interest to capitalize on discussing what went well and what could be better.

3. Regular cleaning inspections can help improve your business or facility’s cleanliness

Out of all the different reasons why you should have regular cleaning inspections, the guarantee of a cleaner facility should outweigh all else. With regular cleaning inspections in place, good cleaning habits can be fostered, leading to a cleaner office or facility with every visit.

Putting a cleaning inspection checklist together

A thorough and detailed checklist is the backbone of every successful cleaning inspection, especially because it can help instil practices that will keep a facility or office clean. If you don’t know what to put in your cleaning inspection checklist, here are a few suggestions:

  • Carpets should be vacuumed and free of stains
  • Hard floors should be swept and mopped
  • Garbage should be thrown out and clean liners put in
  • Desks, file cabinets, tables, and other hard surfaces should be free of dust
  • Ceilings should be free of cobwebs
  • Walls should be free of dirt and scuff marks

How often should you have your regular cleaning inspections?

The term “regular” is subjective and open to interpretation, which can understandably lead to a bit of confusion. To start off, regular cleaning inspections should be done at least once a week as this will help everybody involved become familiar with the routine. After your cleaning routine has been maintained for quite some time, however, you can drop the frequency of inspections down to once or twice a month.

Regular cleaning inspections are the secret to having a clean facility or office space that can make all the right first impressions. By following this quick guide on setting up a regular cleaning inspection for your office space or facility, you can keep cleanliness under control without having to panic at the last minute.

ExcluSec provides office cleaning solutions across Bolton, Manchester and Warrington – get in touch today to see how we can help.

6 Steps to Fortify Your Outdoor Events Security

Outdoor events like concerts or sporting championships emanate a feeling of excitement and anticipation. Unfortunately, security personnel can rarely join in the fun until everyone has left the premises. They must ensure everyone’s safety and deal with people who like to disrupt order. It’s no wonder that the planning to maintain peace in such events is always such a nightmare!

Despite the challenges, there are ways to safeguard the space so that everyone can have a fantastic time. That said, executing this strategy involves extensive planning and contingencies for a possible crisis. Here are the steps to establishing a flawless security plan regardless of the type of event:

Step 1: Establish a perimeter

Ease of access is the foremost problem for an outdoor event. That being said, the boundaries of the event area must be defined and monitored by security staff. The fences have to be secure enough not to be toppled by a raucous crowd. That said, a set-up that rivals Fort Knox may be over the top. Fortified fences that are manned by guards at all times will suffice.

Step 2: Conduct a security briefing

This step cannot be taken for granted whether you are guarding a small or big site. Hours before the gates open, meet all security personnel and make them fully aware of the event’s layout. Point to them the emergency exits so that they can orderly direct the crowd to head that way. They must also know the checkpoints in the venue, especially when it comes to larger events. It’s important to indicate where the first aid area is because the time may come when it will be needed.

Step 3: Prepare contingency plans for any issue

Guaranteeing the safety of the massive crowd is beyond question. While being adept in preventing major security risks is top of the order, the team must also be prepared in handling minor security problems like children who may be lost or missing items. Security teams must have the capacity to resolve these concerns efficiently.

Step 4: Be hospitable to attendees

You don’t have to be rude while providing high-quality security. Instead, make them feel welcome by being approachable. Find the balance between being a staunch authority and an accommodating personnel that can be asked for assistance. You must be able to handle troublemakers with the right attitude as well. Keeping the type of audience in mind will help you select the best security personnel for the event.

Step 5: Establish a medical assistance area

A rowdy crowd can ignite an untoward incident which leads to injuries. If you are invested in keeping attendees safe, then having a medical team in place is a no-brainer. Have these individuals treat the wounds and cuts that the injured parties attained. They must prepare beds and medicine for people who may feel dizzy due to the huge crowd. Meanwhile, a medically trained individual at smaller events will do the trick.

Step 6: Prepare more than one plan

Changes and concerns are still possible on the day of the event. Therefore, your team must be flexible to deal with unforeseen circumstances. Implement back-up plans when the original plan backfires to avoid event cancellation. At least you are prepared whether it happens or not. After all, your mission is to stay on top of the situation no matter how chaotic it may be.

Free merchandise and great memories are the only things that the attendees must take home from an outdoor event. Anything beyond that can be considered a blunder on the part of security. Make sure that this won’t happen by preparing long before the event day. When the festivities end, you can pat yourself on the back for a job well done!

ExcluSec provides event security and crowd management across Bolton, Manchester, Warrington and the North West – get in touch today to see how we can help.